OYO Blacklists Delhi Hotel After It Denied Room to Kashmiri Visitor

The woman after apparently speaking with the hotel owner tells the Kashmiri man that the local police had directed them not to allow J&K residents into the hotel after which the man leaves.

SRINAGAR — A video showing a receptionist denying entry to a Kashmiri man into a hotel has gone viral on social media.

In the video, the receptionist is seen arguing with the Kashmiri man as they were denying him the room booked by him online. The woman after apparently speaking with the hotel owner tells the Kashmiri man that the local police had directed them not to allow J&K residents into the hotel after which the man leaves.

However Delhi Police, in a statement, denied having issued any such directions.

“A purported video is viral on social media wherein a person is being denied hotel reservation due to his J&K ID. Reason for cancellation is being given as direction from police… no such direction has been given… willful misrepresentation can attract penal action,” the Delhi Police tweeted.

“Some netizens are trying to discredit the image of Delhi Police through willful misrepresentation of the video in circulation which can attract penal action,” it added.

Soon after the video went viral on social media, OYO Rooms took cognisance of the matter and removed the hotel from its platform immediately.

Responding to a tweet, OYO Rooms, also known as OYO Hotels & Homes, issued a clarification and wrote: “We are appalled that this happened. We have taken the hotel off our platform immediately.

“Our rooms and our hearts are open for everyone, always. This is not something that we will compromise on, ever. We will definitely check what compelled the hotel to deny check-in. We thank you for bringing this to our notice,” the hotel aggregator said further.